Jeffrey Easton

Jeffrey Easton

Fidelity Investments

Director of User Experience Design Research

Jeffrey is currently the Director of User Research at Fidelity Investments and has nearly 20 years of experience in user experience research, with a focus on institutionalizing UX practices within large organizations. He holds an MBA in Marketing and MIS from NYU and is a Certified Usability Analyst (CUA) and Experience Analyst (CXA). Before he joined Fidelity, Jeffrey spent 10 years managing an award-winning, global UX research team as VP, User Experience Advocate, at JPMorgan Chase. He also spent 6+ years as a senior UX consultant within the financial services, insurance, pharmaceutical, energy, and business services domains.

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